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San Francisco

ROCK THE BELLS HIP HOP MUSIC FESTIVAL
SAN FRANCISCO FAQs

OK ALL AGES WELCOME
OK BACKPACKS
OK FANNY PACKS
OK HATS
OK SUN BLOCK / NO SPRAY
OK SUNGLASSES
OK SEALED CIGARETTES
OK E-CIGARETTES
OK MATCHES
OK PERSONAL DIGITAL/DISPOSABLE CAMERAS

NO LIGHTERS
NO STROLLERS
NO INSTRUMENTS
NO KNIVES / WEAPONS etc.
NO CHAINS / CHAIN WALLETS
NO BLANKETS
NO REFUNDS or EXCHANGES
NO VIDEO CAMERAS
NO AUDIO RECORDING DEVICES
NO CHAIRS
NO DRUGS AND/OR PARAPHERNALIA
NO PROFESSIONAL CAMERAS (CAMERAS WITH DETACHABLE LENSES)
NO RE-USABLE PLASTIC BOTTLES
NO SQUIRT GUNS
NO UMBRELLAS
NO MARKERS
NO SPRAY PAINT
NO FIREWORKS
NO PETS
NO COOKING EQUIPMENT
NO FRISBEES
NO BASKETS
NO GRILLS / GLASS CONTAINERS
NO LASER POINTERS

FACT No overnight camping allowed at the venues
FACT No In & Outs
FACT Rain or Shine
FACT Line up and set times subject to change
FACT Everyone subject to search upon entry
FACT Tickets to be picked up at will call/box-office require matching I.D.

DOWNLOAD THE MOBILE APP

Download the Rock the Bells mobile app, and get everything you need for the festival directly at your fingertips. Plan your day by creating your personal schedule of performance times, and schedule reminders so you don’t miss your favorite artists’ set! View and locate key points on the event map, such as food, drinks, ATMs, and restrooms. You can also capture and share your experiences with your friends on Facebook, Twitter, and Instagram through the official event camera. Be sure to accept the “push notifications” for up-to-the-minute announcements, changes, or news.
Download link coming soon…

2-DAY TICKETS

All tickets are 2-day tickets, and will grant entry for Saturday, 9/14 and Sunday, 9/15. You must hold on to your ticket for both days of the festival. Customers without tickets on either day of the festival will not be granted entry.

Buy tickets: www.rockthebells.net/tickets

TICKET UPGRADES

If you feel like doing it big at the festival, upgrade your ticket! Call or visit Ticketmaster directly for full customer support.

Upgrade your ticket: (800) 653-8000, www.ticketmaster.com/h/customer_serve.html?tm_link=help_nav_4_contact

VIP TICKET

Includes:
– Access to Artist Meet-n-Greet
-Festival T-shirt, Backpack, Poster and Souvenir Credential
-Two (2) Drink Tickets (under 21 non-alcoholic) and private full bar
-VIP Restroom Facilities

Buy tickets: www.rockthebells.net/tickets

VIP MEET-N-GREET

With a VIP ticket, you’ll get the chance to meet some of your favorite artists! Participating artists will be announced prior to the festival. The schedule is subject to change, so check back regularly for updates.

Artist Meet-n-Greet Schedule: www.rockthebells.net/set-times

SET TIMES

Prepare yourself for a complete weekend of jam-packed music! Schedule your day around those artists you refuse to miss. Set Times are subject to change, so check back regularly for updates.

Set Times: www.rockthebells.net/set-times

EAT & DRINK

Satisfy your Eat & Drink cravings with a wide variety of concessions! Vendors will be located throughout the grounds, including vegetarian and gluten-free options.

List Coming Soon…

VENDOR VILLAGE

Be sure to stop by the Vendor Village while you’re at the festival and check out the local lifestyle brands selling music, art, apparel and more. You can never have too many souvenirs, so bring some extra cash and support your local vendors!

List Coming Soon…

PAYMENT METHODS

CASH will be accepted at all locations. Credit cards will be accepted at some locations. ATMs will be found throughout the venue. Refer to the Event Map for exact locations.

INFO BOOTH / LOST & FOUND BOOTH

Got a question? They’ll have an answer! Let one of our friendly festival ambassadors help you out at the Info Booth.

Plus, if you lose any of your belongings during the festival, check the Info Booth first. If you’re still out-of-luck, send your inquiry to: lostandfound@guerillaunion.com.

FIRST AID

Your safety is our number one priority. Security and EMT personnel will be onsite ready to help. The First Aid area will be clearly marked on the Event Map.

ADA ACCOMMODATIONS

ADA parking will be available with Placard. ADA reserved stage or seating will be available for all stages. These areas will be clearly marked on the Event Map.

MEDICAL PRESCRIPTIONS

If you have a medical prescription (ie: insulin) that you must have access to during the show, check it in with EMS. When you arrive, request to meet with an EMS representative through a medical or security supervisor.

WEATHER

The show will go on, rain or shine! Every precaution has been made to ensure that the quality of the show will not be affected by inclement weather. Check the weather regularly to make sure your prepared: http://www.b.weather.com/weather/today/Mountain+View+CA+USCA0746:1:US

CONTACT

WEBMASTER
To report any website issues, please email: richard@guerillaunion.com

PRESS
To request press passes, please email: press@guerillaunion.com

VENDING
For vending information, please email: vending@guerillaunion.com

SPONSORSHIP
For sponsorship information, please email: sales@guerillaunion.com

STREET TEAM
To join the Guerilla Union Street Team Corps, email: streetteam@guerillaunion.com